Hotupo Vutuka | Professional Food Balance & Nutritional Health Platform

Introduction and Overview

Welcome to Hotupo Vutuka, your trusted partner in achieving optimal food balance and nutritional wellness. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our health platform at Hotupo Vutuka.sbs. We believe transparency is essential when it comes to your personal data, and we're committed to maintaining the highest standards of privacy protection.

As a health-focused platform specializing in food balance solutions, we understand that your health information is particularly sensitive. That's why we've implemented robust safeguards and clear procedures to ensure your data remains secure and is used only for legitimate purposes that benefit your wellness journey. By using our services, you're entrusting us with information that helps us provide personalized nutrition guidance and support.

Information We Collect

Our data collection practices are designed to enhance your experience while respecting your privacy. We collect several types of information to provide you with personalized food balance recommendations and comprehensive health support.

Personal identification information including your name, email address, phone number, and postal address when you register or contact us
Health and dietary information you voluntarily provide, such as food preferences, allergies, dietary restrictions, and nutritional goals
Usage data including pages visited, time spent on our platform, and interaction patterns with our content and tools
Technical information such as IP address, browser type, device information, and operating system for security and optimization purposes
Communication records when you contact our support team or participate in our learning programs
Cookies and similar tracking technologies to improve website functionality and user experience

We also collect information automatically through your use of our platform. This includes analytical data that helps us understand how our services are being used and where we can make improvements. All health-related information is collected only with your explicit consent and is handled with the utmost care and security.

How We Use Your Information

Your information serves multiple important purposes in delivering our food balance and health services. Every piece of data we collect has a specific purpose that ultimately benefits your wellness journey and improves our platform's effectiveness.

Primary Uses of Your Data

We use your information to create personalized nutrition plans, track your progress toward food balance goals, provide customized recommendations, send relevant health tips and updates, improve our platform's functionality, and ensure the security of your account and data.

Your dietary preferences and health information help us tailor our recommendations specifically to your needs. For instance, if you indicate certain food allergies, our system will automatically filter out potentially harmful suggestions and focus on safe, beneficial alternatives. We also use aggregated, anonymized data to conduct research that improves our understanding of nutrition and food balance, which ultimately benefits all our users.

Communication data helps us provide better customer support and develop new features based on user feedback. We may also use your contact information to send important updates about our services, new learning program offerings, or significant changes to our platform that might affect your experience.

Data Sharing and Third Parties

We maintain strict control over your personal information and limit sharing to specific, legitimate circumstances. We never sell your personal health data to third parties for marketing purposes, and we only share information when it's necessary to provide our services or when required by law.

Trusted service providers who help us operate our platform, such as cloud hosting services, email delivery systems, and analytics tools
Healthcare professionals or nutritionists when you specifically request consultations or professional guidance through our platform
Legal authorities when required by law, court order, or to protect the rights and safety of our users
Business partners only when you explicitly consent to participate in joint programs or services
In the event of a business merger or acquisition, your data may be transferred as part of business assets, but privacy protections will remain in place

All third-party service providers we work with are required to maintain the same high standards of data protection that we uphold. They're contractually obligated to use your information only for the specific services they provide to us and are prohibited from using it for their own purposes or sharing it further without authorization.

Your Privacy Rights and Control

You have significant control over your personal information and how it's used on our platform. We believe you should have easy access to your data and the ability to make informed decisions about your privacy preferences.

Your Rights Include

Access to view all personal information we have about you, the right to correct or update inaccurate information, the ability to delete your account and associated data, control over marketing communications, and the right to download your data in a portable format.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and guide you through the process. For data deletion requests, we'll remove your information from our active systems, though some data may be retained in backup systems for a limited time as required by law or for legitimate business purposes.

You can also manage many of your privacy preferences directly through your account dashboard, including communication preferences, data sharing settings, and privacy controls for specific features of our platform.

Data Security and Protection

Protecting your health and personal information is our top priority. We've implemented comprehensive security measures that meet or exceed industry standards for healthcare data protection. Our security framework includes multiple layers of protection designed to prevent unauthorized access, data breaches, and other security incidents.

We use advanced encryption protocols to protect data both in transit and at rest. All communications between your device and our servers are secured using SSL/TLS encryption, and sensitive data stored in our databases is encrypted using industry-standard algorithms. Our servers are hosted in secure data centers with physical security controls, redundant systems, and regular security audits.

Our team regularly updates security protocols, conducts vulnerability assessments, and maintains incident response procedures. We also limit access to your personal information to employees who need it to perform their job functions, and all staff members receive regular training on privacy and security best practices.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Different types of data have different retention periods based on their purpose and legal requirements.

Account information is retained while your account remains active and for up to 3 years after account closure
Health and dietary data is kept for as long as you use our services and up to 7 years after account deletion for research purposes (anonymized)
Communication records are maintained for 2 years for customer service quality and legal compliance
Technical logs and usage data are typically retained for 12 months for security and platform improvement purposes
Financial transaction records are kept for 7 years as required by accounting regulations

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard data destruction methods. You can request earlier deletion of your data at any time, and we'll honor your request unless we're required to retain specific information for legal or regulatory compliance.

International Data Transfers

As aLithuanian-based company, your data is primarily processed and stored withinLithuania. However, some of our service providers may be located in other countries, which means your information might be transferred to and processed in jurisdictions outside ofLithuania.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights. This includes using contractual clauses that require the same level of protection for your data regardless of where it's processed. We work only with service providers who demonstrate strong privacy protections and comply with applicable international data protection standards.

If you have concerns about international data transfers or would like more information about the specific safeguards we use, please contact us and we'll provide additional details about our data transfer practices.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

We use both essential cookies that are necessary for our website to function properly, and optional cookies that help us understand how you use our platform and improve your experience. You can control cookie settings through your browser preferences, though disabling certain cookies may limit some functionality of our website.

We also use analytics tools to understand user behavior and improve our platform. These tools collect aggregated, anonymized data about website usage patterns, popular content, and user interactions. This information helps us optimize our services and develop new features that better serve your needs.

Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will delete that information promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately. We're committed to protecting children's privacy and complying with all applicable laws regarding children's online privacy protection.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we'll notify you through email or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Minor updates that don't materially affect your rights may be made without specific notification, but we'll always update the "Last Updated" date at the top of this policy. Continued use of our services after any changes indicates your acceptance of the updated privacy policy.